Terms & Conditions
These terms and conditions do not affect your statutory rights). We are registered under the data protection act and will not pass your details to third parties.
These terms & conditions relate to all orders placed on D. A. Windows And Doors Ltd (we, us, the company etc) by the customer (you).
1.1 By completing our online order form you agree to these Terms and Conditions which form the only agreement between us.
2.1 Variation of these terms can only be made by us in writing
PRICE AND PAYMENT
3.1. The prices that apply to any order are those offered on our web site at the time of ordering.
3.2. Where you request a quotation for a product not listed on our site the quotation price shall apply provided the quotation is in date.
3.3. All prices are subject to carriage and other charges.
4.1 A delivery date will be advised on acceptance of your order.
We will normally deliver goods within 21 days. Stock items are generally
delivered within 7 days. Made to measure and special order items may take
extra time and we will advise at order time.
4.4 You must notify us within 3 days of the advised delivery date if you do not receive any of the goods.
4.5 Claims for damaged or short delivered goods will not be accepted unless notified on the delivery note.
CANCELLATION OF ORDERS
Orders for stock items can be cancelled up to 5days before despatch date
by giving details in writing by post, fax or Email.
Stock items that have been ordered in error can be returned only on receipt
of a returns number from us. Such return requests must be made within
10 days of your receipt of goods and the goods must be received by us
within 10 days of our issue of the returns number. These returns will
be subject to a 20% restocking charge and the return carriage costs will
be borne by you. Any returned goods that are unsaleable will not be credited.
6.1 In the event that goods are found to be faulty or have discrepancies in the order, this should be reported to us within 3 days of receipt. We will arrange for the goods to be inspected on site (large items) or uplifted and replaced.
7.1 We will replace faulty goods or those that have discrepancies with the order at our expense but will not be liable for any
labour cost, administrative cost, loss of profit or any other
compensation arising from any problem relating to the goods.
7.2 Delivery times are given as a guide and we will not be liable for any loss or cost resulting from a late delivery.
7.3 We cannot be held liable for any failure or delay due to acts of God, strikes, fire, war, accidents, strikes, lock outs, foot and mouth restrictions or other contingencies outside our control.
7.4 Our web site contains a number of measurements and details and these are offered as a guide only. If any measurement is found to be wrong and causes a problem for you we will replace or refund the value of the product but will not be liable for cost or compensation.
8.1 Disputes arising from our supply shall be dealt with under English Law.
8.2 These conditions do not affect your statutory rights.
WARRANTIES & SUITABILITY
9.1 Where a guarantee is given that exceeds your entitlement under English Law such guarantees are offered by the product manufacturer and not D. A. Windows And Doors Ltd. We will assist you in pursuing any claim you have under a manufacturers guarantee.
9.2 This site is published with the intention of assisting you, our customers and all information is provided in good faith. We cannot guarantee the accuracy of the information or suitability for purpose of any product. We, any of our staff or directors will not accept liability for any loss or damage arising from the use of this site or the information within it.
COPYRIGHT & TRADEMARKS
10.1 The information on this site is copyright of D. A. Windows And Doors Ltd. You may copy the information for the sole purpose of ordering from us. Any other use of this site and its contents is prohibited without our written agreement.
10.2 Trade marks and names included in this site are owned by us or our suppliers and should not be used in a way that infringes on their holders rights.
ONLINE SECURITY & SAFETY
11.1 We will do our utmost to ensure that we deal with you in a safe way.
11.2 We use antivirus software to scan all emails before transmission but we cannot be held responsible for any damage or loss arising from such an event occurring.